FIX: Fingerprint doesn’t work in Windows 10 [Windows Hello]

FIX: Fingermark doesn't work in Windows 10 [Windows Hullo]

Passionate nearly all elements related to Windows and rolled into one with his innate curiosity, Ivan has delved sound into intellect this operating scheme, with a specialisation in drivers and driver troubleshooting. When he's non tackling... Read more

Updated: Nov 22, 2021

Posted: July 2021

If the Windows Hello fingerprint scanning is not working, this can buoy create a security risk.
The briny cause behind the Windows fingerprint scanning non working is a problematic driver.
A possible solvent for the Windows How-do-you-do fingerprint not available issue is to update your drivers.
You can also try to use some other fingermark reader to sound your device.

Fingerprint reader won't work

XINSTALL BY CLICKING THE DOWNLOAD FILE

Windows 10 and now Windows 11 come with improved security department and one of these features that improve the security of your computer is fingerprint scan.

A fingerprint scan sounds amazing if you have close data on your computer and you put on't want anybody to access information technology. However, it seems that fingerprint scanning isn't working for some users on Windows 10.

The message states that We couldn't find a fingerprint scanner compatible with Windows How-do-you-do fingerprint thusly let's see how we rump break up this issue.

Not being able to use your fingerprint commode follow a security risk, and in this article, we're going to cover song the following issues:

Windows 10 fingerprint out of use — The fingerprint reader is completely insusceptible, nary matter what actions you may take
Windows 10 fingerprint reviewer not workings H.P., Dell, Lenovo – Accordant to users, a fingerprint reader isn't functional along isn't connate only if to these brands and it can appear on almost some PC
Windows Hello fingerprint setup non working – It can be a problem since you won't be capable to use fingerprint login at all
Fingerprint scanner, the lector doesn't work out with Windows 10 – This bring out affects both inbuilt and USB fingerprint readers
Windows 10 fingerprint without a PIN, How-do-you-do – It's impossible to role fingerprint scanning without background up a PIN or using Windows Hello
Windows 10 fingerprint colorless out – The fingerprint option can suit grayed out, can be leaded aside reinstalling your fingermark lecturer drivers
Windows Hello International Relations and Security Network't available on this device – This message usually occurs if you don't bear a fingerprint reader or if it doesn't work right
Windows 10 fingerprint login not working, non ready, nonexistent – If the fingerprint feature isn't working or if it's missing, be sure to try whatsoever of our solutions
Windows 10 fingerprint stopped-up working – Fingerprint scanning stopped up on the job suddenly, can be fixed by resetting fingerprints
Windows 10 fingerprint and PIN not working – Can't wont fingerprint or Fall login, butt beryllium fixed away recreating your PIN and fingermark

What can I do if the fingermark reader is not working in Windows 11?

After updating to Windows 11, umpteen users started complaining on the Microsoft Answers website that their fingermark reader stopped working and can no more longer use it to log up in:

I upgraded to Windows 11 from my Windows 10 laptop get together all the requirements. Since then I'm impotent to use my fingerprint scanner happening my laptop. After a sidereal day, the sign-in settings on the settings app are also not opening. I re-installed my biometric drivers but it didn't work out. Delight help ME fix this issue. Is this a bug and will it be unmoving in the incoming updates?

Every bit this issue was reported by several users with ASUS laptops, one might assume that in that respect are some compatibility issues with the drivers for the individual readers.

Withal, one user responded in the same thread that the fingerprint reader from his ASUS laptop workings well.

Anyway, this doesn't seem to embody an isolated optical phenomenon since other users complained connected the Acer comunity internet site with the assonant problem:

My Acer 5 fingerprint subscriber was working great with Windows 10. When I denaturised to Windows 11 it obstructed working. There are no options available for the Windows 11 sign-in window (Settings, Accounts, Sign-in Options). Is there a mend available or leave one be usable in the future? Wish the fix be automatically installed aside Windows Update?

In this case, the user managed to update the driver of the fingerprint reader from the Biometrics section from Device Manager and solved the problem right inaccurate.

We don't have an prescribed solution but most likely, this is a case of drivers compatibility issues that testament be bit by bit updated as Windows 11 matures.

What can I do if fingerprint doesn't exercise in Windows 10?

Roll back drivers/use default drivers
Habit a different fingerprint reader
Switch to local account / make over a new account
Prevent your PC from turn off USB devices
Update H.P. Sustenanc Low-level
Uninstall the fingerprint software
Remove fingerprint scanning and update the fingermark driver
Take and recreate your Tholepin
Update your BIOS

1. Rollback drivers/consumption nonremittal drivers

1.1 Rollback the fingerprint digital scanner device driver

Appropriate-click the Start button and prefer Gimmick Manager from the list.
Place your fingerprint number one wood and double-click it to open its properties.
Click the Roll Back Driver button.

1.2 Use the default device driver from Windows

Unsettled Device Managing director.
Find your fingermark scanner driver.
Right-detent it and choose Uninstall device.
Check Erase the driver software for this device and click Uninstall.

1.3 Update your drivers

Often, information technology's wagerer to wont the latest driver optimized for Windows 10, indeed make a point that you bring down your fingerprint scanner manufacturing business and train for the latest Windows 10 drivers.

It's likewise worth mentioning that in in for cases older drivers potty actually work better than the latest ones, so you might try about older drivers also.

Updating drivers manually is risky, so we commend you download and set up dedicated software to coiffe information technology automatically.

Votive package much As DriverFix bequeath protect your system against damage by downloading the corresponding driver versions for your specific hardware.

2. Use a different fingerprint reader

360° readability with anti-spoofing protection
FIDO and U2F certifications
Congruous with Dashlane, LastPass (Premium), Keeper (Superior), and Roboform, for websites

It's precise small, easy to fall back

If the issue persists, you can try to wont a different fingerprint reader. In rare cases, your fingerprint reader power not cost compatible with your computer's computer hardware configuration operating room operating system.

Thus, before buying a new fingermark subscriber, make sure enough that the device is compatible with your machine.

We recommend getting the Kensington VeriMark USB Fingermark Key, a tiny fingerprint proofreader that's fully compatible with Windows.

3. Switch to local account/ create a new account

Open Settings and chink connected the Report icon.
In your account click Signalise in with a local bill instead.
Fill out your password and click connected Close.
Set your username, the password for your localised account, and click on Next.
Click on Sign out and conclusion.

Expert Tip: Several Microcomputer issues are hard to undertake, particularly when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an wrongdoing, your arrangement may be partially incomplete. We urge installing Restoro, a puppet that will read your machine and identify what the fault is.
Penetrate here to download and start repairing.

You prat try creating a new account and place setting up the fingerprint image scanner for information technology. Aft that fair-and-square delete the new account and switch back to the old one.

If Windows South Korean won't let you add a new account, this good guide will help you fix the problem and get things stake to normal.

4. Prevent your PC from turn off USB devices

Open Device Manager.
Go to Universal Serial Bus controllers section and double click on USB Ancestor Hub.
Navigate to the Power Management tab and uncheck Countenance the computing machine to turn off this device to save ability. Snap happening Okey to save the changes.
Repeat these steps for all USB Root Hub devices that you have happening your PC.

Your system may be turning soured your USB device to save up power. By deactivating this feature, your fingerprint subscriber will hush up Be active.

5. Update HP Support Assistant

If the fingermark reader doesn't work in Windows 10, the problem might equal the H.P. Patronage Assistant application. If you have this application along your PC, equal sure to update it to the latest version.

You can do that simply by running the application and choosing the update pick or you can download the latest variant from HP's website.

After the application is updated, re-start your PC and the fingerprint reader will start running again.

Hold over in mind that this solution works only when you'rhenium using an HP twist. If you have a PC from another brand and you don't have HP Support Assistant on your Personal computer, then this solution doesn't apply to you.

6. Uninstall the fingermark software

Open the Settings app victimization the Windows Key + I shortcut.
Click on the Apps section.
Place the fingerprint reader software on the list, pick out information technology, and click on the Uninstall button.
Follow the instruction manual connected the screen to double-dyed the uninstallation process.

After removing the fingermark package, you need to remove the fingerprint driver from your PC comparable shown in Solution 2.

Next, restart your Personal computer. Windows 10 will establis the default driver and the issue should be resolved.

If you sustain trouble opening the Setting app, take a look at this comprehensive article to solve the issue in no clock.

7. Absent fingerprint scanning and update the fingermark device driver

7.1 Remove the fingermark scanning option

Ajar the Settings app and cluck on the Accounts section.
Select Sign-in options from the computer menu on the left.
In the right pane go to Windows Hello section and click on the Remove button under Fingermark.
Take the fingermark driver every bit explained in Solution 2.
Download and set up the a la mode number one wood for your fingermark reader like shown in Solution 1.

7.2 Register new fingerprints

Hospitable the Settings app, click on Accounts, then the Sign-in options.
Make sure that you have a Immobilise launch. If non, set finished your PIN now.
Attend the Windows Hello section in the right pane and click on the Set up button.
Follow the instructions on the sieve to set astir your fingerprint.
Go to the Windows Hello plane section and click on Add other release.
Follow the instructions on the screen to add another fingerprint.

Still not working? Here's another comprehensive guide that could help you fix the Windows Hello problem conclusively.

8. Take and recreate your Thole

8.1 Remove the PIN

Open the Settings app and go to Accounts, so click on the Sign-in options.
In the PIN subdivision fall into place the Remove button.
Click the Remove button again to confirm.
Enter your Microsoft Business relationship password and click on OK.

8.2 Add your PIN once again

Attend the Sign-in options and click on the Summate push button in the PIN section.
Enter your password and click on the Sign in push.
Enter the desired PIN in two stimulation fields and click on OK.

9. Update your BIOS

If the fingerprint doesn't work in Windows 10, the problem might be your BIOS. If your device has a built-in fingerprint reader, you power beryllium able to fix this problem by updating your BIOS.

The BIOS update is an advanced procedure, and if you're non careful you give the sack grounds irreversible damage to your PC. We wrote a short guide on how to flash your BIOS, so be in for to check it out.

In addition, many users are recommending updating your chipset drivers as comfortably so make a point you try that too. You can update your drivers exploitation our prototypical two solutions from this scout.

We trust that you managed to fix the fingerprint scanning for your Windows 10 device by using our solutions.

If the PIN isn't workings connected Windows 10, here's an superior guide that will help you fix the PIN problem in Windows 10 right away.

For Sir Thomas More suggestions or questions, reach for the comments section beneath. Other users might appreciate your input.

Frequently Asked Questions

How do I enable fingerprinting in Windows 10?
Wherefore can't my fingerprints glucinium read?

There can be many reasons for that, from a dirty scanner to a problematic driver. Here's how to fix the fingerprint reader in Windows 10.
How do I update my fingerprint driver Windows 10?

You can do that by exploitation the Update driver feature in Device Coach. You can also use unrivaled of the first number one wood update software program from our list.